Privacy Policy
Effective as of March 21, 2026
Vimod AI ("Vimod", "we", "us" or "our") offers an AI-powered platform that features various user tools, including AI-powered tools to help users create videos and images. This Privacy Policy describes how Vimod processes personal information that we collect through our digital properties that link to this Privacy Policy, including our website (vimod.ai) and social media pages (collectively, the "Service"), as well as our marketing activities, live events and other activities described in this Privacy Policy.
Vimod may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information.
NOTICE TO EUROPEAN USERS: Please see the Notice to European Users section for additional information for individuals located in the European Economic Area or United Kingdom (which we refer to as "Europe", and "European" should be understood accordingly).
Index
- Personal Information We Collect
- How We Use Your Personal Information
- Retention
- How We Share Your Personal Information
- Your Choices
- Other Sites and Services
- Security
- International Data Transfers
- Children
- Changes To This Privacy Policy
- Notice To European Users
- How to Contact Us
1. Personal Information We Collect
1.1. Information you provide to us
Personal information you may provide to us through the Service or otherwise includes:
- Contact data, such as your first and last name, email address, billing and mailing addresses, and phone number.
- Profile data, such as the username and password that you may set to establish an online account on the Service, biographical details, links to your profiles on social networks, interests, preferences, information about your participation in our contests, promotions, or surveys, and any other information that you add to your account profile.
- Demographic data, such as your date of birth, age, and gender.
- Communications data based on our exchanges with you, including the contents of your messages, when you contact us through the Service, social media, or otherwise.
- Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.
- Payment data needed to complete transactions, including payment card information or bank account number. Please note that payment data is collected and stored by our payment processors and not by Vimod directly.
- Marketing data, such as your preferences for receiving our marketing and other communications and details about your engagement with them.
- User-shared multimedia data, such as text, photos, images, and videos that you upload to and process through the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data.
- Query and prompt data, such as commands, descriptions, comments, questions, messages, and other content or information that you generate, transmit, or otherwise make available through the Service, as well as associated metadata.
- Feedback data, such as information regarding your experiences with the Service.
- Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
YOU SHOULD NOT PROVIDE US WITH ANY CONFIDENTIAL, SENSITIVE, UNLICENSED PROPRIETARY, OR BIOMETRIC INFORMATION THROUGH THE SERVICE.
1.2. Third-party sources
We may combine personal information we receive from you with personal information falling within one of the categories identified above that we obtain from other sources, such as:
- Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
- Service providers that provide services on our behalf or help us operate the Service or our business.
- Third-party services, such as social media services and cloud storage platforms that you use to log into, or otherwise link to your Service account, for example, Google. You may log in with your Google account. This data may include your Google username, profile picture and other information associated with your Google account on that third-party service that is made available to us based on your account settings on that service. Our use and disclosure of information received from Google's APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
1.3. Automatic data collection
We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:
- Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
- Location data when you authorize our mobile application or the Service to access your device's location.
- Communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) — we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.
1.4. Data about others
We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.
1.5. Cookies and similar technologies
Some of our automatic data collection is facilitated by cookies and similar technologies. We will also store a record of your preferences in respect of the use of these technologies in connection with the Service.
2. How We Use Your Personal Information
We may use your personal information for the following purposes or as otherwise described at the time of collection:
2.1. Service delivery and operations
We may use your personal information to:
- provide the Service;
- develop new programs and services;
- enable security features of the Service;
- establish and maintain your user profile on the Service;
- facilitate your invitations to friends and associates who you want to invite to join the Service;
- facilitate features of the Service, such as uploading, processing and syncing user-shared multimedia data and query and prompt data;
- communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;
- communicate with you about events or contests in which you participate;
- provide support for the Service, and respond to your requests, questions and feedback.
2.2. Service personalization
We may use your personal information to:
- understand your needs and interests;
- personalize your experience with the Service and our Service-related communications; and
- remember your selections and preferences as you navigate webpages.
2.3. Service improvement and analytics
We may use your personal information to analyze your usage of the Service, improve the Service (including by using your user-shared text and multimedia data and query and prompt data to train our algorithms), improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors utilize and move around the Service, as well as user interactions with our emails, and to develop new products and services.
2.4. Marketing
We and our service providers may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out of our marketing communications as described in the Opt-out of communications section below.
2.5. Compliance and protection
We may use your personal information to:
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;
- protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements or our internal policies;
- enforce the terms and conditions that govern the Service; and
- prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
2.6. Aggregated, de-identified and/or anonymized data
We may create aggregated, de-identified and/or anonymized data from your personal information and other individuals whose personal information we collect. We make personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
3. Retention
3.1. General
We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices.
3.2. When Information No Longer Needed
When we no longer require the personal information we have collected about you, we may either delete it, anonymize or aggregate it, or isolate it from further processing.
4. How We Share Your Personal Information
We may share your personal information with the following categories of parties and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection.
- Affiliates. Our corporate parent, subsidiaries, and affiliates.
- Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, consumer research and website analytics).
- Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Stripe. Stripe may use your payment data in accordance with its privacy policy, available at https://stripe.com/privacy.
- AI Model Providers. Third-party AI model providers (such as Google, OpenAI, Runway, ByteDance, Kuaishou, Alibaba, and Black Forest Labs) that process your prompts and inputs to generate outputs. Your prompts are sent to these providers to generate videos and images. Please review their respective privacy policies.
- Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.
- Partners. Third parties with whom we partner, including parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
- Linked third-party services. If you log into the Service with, or otherwise link or sync your Service account to or with, an authentication, social media or other third-party service, we may share your personal information with that third-party service. The third party's use of the shared information will be governed by its privacy policy and the settings associated with your account with the third-party service.
- Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
- Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above.
- Business transferees. We may disclose personal information in the context of actual or prospective business transactions (e.g., investments, financing, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares).
- Other users and the public. Your profile, user-shared multimedia data, and query and prompt data may be visible to other users of the Service and the public. For example, other users of the Service or the public may have access to your information if you chose to make your profile or other personal information available to them through the Service. This information can be seen, collected and used by others, including being cached, copied, screen captured or stored elsewhere by others (e.g., search engines), and we are not responsible for any such use of this information.
5. Your Choices
5.1. General
In this section, we describe the rights and choices available to all users. Users who are located in Europe can find additional information about their rights in the Notice to European Users section.
5.2. Access or update your information
If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.
5.3. Opt-out of communications
You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
5.4. Cookies
Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies generally, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
5.5. Do Not Track
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
5.6. Declining to provide information
We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
5.7. Linked third-party platforms
If you choose to connect to the Service through your social media account or other third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.
5.8. Delete your content or close your account
We give you the option to remove content from your account after it has been uploaded. Anything you remove from your account may remain on our active servers for 30 days while they are active, and copies of the content may be held in backups of our application databases after that. If you choose to cancel your account, your content will become immediately inaccessible and should be purged from our systems in full within 90 days. These retention periods may be extended if required for legal purposes such as litigation holds, law enforcement requests, or specific tax/financial audits. If you wish to request to close your account, please contact us at support@vimod.ai.
6. Other Sites and Services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
7. Security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
8. International Data Transfer
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
9. Children
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us at support@vimod.ai. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian where required by law, we will comply with applicable legal requirements to delete the information.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging and agreeing that the modified Privacy Policy applies to your interactions with the Service and our business.
11. Notice to European Users
11.1. Where this Notice applies
The information provided in this Notice to European Users section applies only to individuals located in the European Economic Area (EEA) or United Kingdom (UK) (i.e., "Europe" as defined at the top of this Privacy Policy).
11.2. Personal information
References to "personal information" in this Privacy Policy should be understood to include a reference to "personal data" as defined in the GDPR (the General Data Protection Regulation 2016/679 and aligned laws of the United Kingdom). Under the GDPR, "personal data" means information about individuals from which they are either directly identified or can be identified.
11.3. Controller
Vimod AI is the "controller" in respect of the processing of your personal information covered by this Privacy Policy for purposes of the GDPR.
11.4. Legal bases for processing
In respect of each of the purposes for which we use your personal information, the GDPR requires us to ensure that we have a "legal basis" for that use. Our legal bases for processing your personal information described in this Privacy Policy are:
- Contractual Necessity — Where we need to process your personal information in order to deliver the Service to you.
- Legitimate Interests — Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Compliance with Law — Where we need to comply with a legal or regulatory obligation.
- Consent — Where we have your specific consent to carry out the processing for the purpose in question.
11.5. Your Additional Rights
European data protection laws may give you certain rights regarding your personal information in certain circumstances. If you are located in Europe, you may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information where there is no good reason for us continuing to process it.
- Transfer/Portability. Transfer to you or a third party of your choice a machine-readable copy of your personal information which you have provided to us.
- Restrict. Restrict the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.
- Object. Object to our processing of your personal information where we are relying on Legitimate Interests.
- Withdraw Consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.
You may submit these requests by contacting us at support@vimod.ai. We may request specific information from you to help us confirm your identity and process your request. We try to respond to all legitimate requests promptly and try to provide you with a disposition within a month of receipt.
11.6. Your Right to Lodge a Complaint
Although we urge you to contact us first to find a solution for any concern you may have, if you are not satisfied with our response, you can make a complaint to the data protection regulator in your habitual place of residence.
- For users in the European Economic Area — the contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en
- For users in the UK — the contact information for the UK data protection regulator can be found here: https://ico.org.uk/make-a-complaint/
11.7. Data Processing Outside Europe
We are a U.S.-based company and many of our service providers, advisers, partners or other recipients of data are also based in the U.S. This means that, if you use the Service, your personal information will necessarily be accessed and processed in the U.S. Where we share your personal information with third parties who are based outside Europe, we try to ensure a similar degree of protection is afforded to it by implementing appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
12. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Vimod AI Email: support@vimod.ai